The patient access platform for modern health systems
TSB HealthCare unifies self-scheduling, self check-in, queue management and analytics into one platform — so patients reach care faster and health systems widen access without adding cost.
Trusted by care teams across 68+ sites · 739K+ patients served
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Access is where patients — and revenue — are lost
Every abandoned phone call, missed slot and long wait is a patient who didn't get care, and capacity that went unused. A patient access platform fixes the whole path, not one step.
Find & book, 24/7
Patients self-schedule across every location and find the nearest available appointment.
Frictionless arrival
Self check-in and a virtual waiting room replace lines and clipboards.
Coordinated flow
One fair queue blends booked, walk-in and reserved patients and calls them by SMS.
Access, measured
Live utilization, wait-time and no-show data to open capacity and prove ROI.
Maximize bookings. Free up space.
The engine continuously fills open and cancelled slots with walk-ins and recovered bookings — lifting utilization, turning no-shows back into seen patients, and clearing the waiting room.
- More bookings from the same hours — every open slot put to work.
- Less wasted space — a virtual waiting room keeps the room clear.
- Fewer no-shows — cancellations are re-filled automatically, protecting revenue.
Real impact — and real savings
Built for the way healthcare works
From diagnostics to outpatient and public health, TSB helps care teams deliver a warmer, faster experience — every day.
Frequently asked questions
What is a patient access platform?
How does TSB improve patient access?
Is it different from an EHR scheduling module?
Can it scale across a whole health system?
What is a patient access platform used for?
Keep exploring
Widen access without adding cost
See how a unified patient access platform shortens waits and recovers capacity — book a 30-minute walkthrough.
and more…