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For hospitals & health systems

Hospital patient access & flow, unified across every site

Online booking, self check-in, queue management and operational intelligence in one platform — so every outpatient service moves patients through faster, and leadership sees the whole network.

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Trusted by care teams across 68+ sites · 739K+ patients served

A clinician manages patient flow on the TSB dashboard

Live sites

68+

Staff hours saved

186K+

One platform, every service

From the front door to the data

Self check-in kiosks

Clear the front desk across every outpatient area.

Queue management

One fair queue and virtual waiting room, site by site.

Online booking

Cross-location self-scheduling with your rules built in.

Operational intelligence

Network-wide utilization, wait time and no-show recovery.

How it works

One connected journey, across every site

Every touchpoint is tracked and linked — so patients always know what's next, and you always know where the day stands.

Book

Online, phone or AI assistant

Remind

Automated confirmations

Check in

Self-service kiosk on arrival

Queue

Walk-in & booked, one queue

Now serving

Called by SMS & display

Seen

Right room, right time

Analyze

Every step improves tomorrow

Any scale

One platform, from a single clinic to a whole province or state

Drag to see the organizational structures TSB HealthCare manages — multi-site networks, hospital systems, regional health authorities, and province- or state-wide programs.

TSB HealthCare platform

Clinic network

Single siteMulti-siteHealth systemHealth authorityProvincial / state

Multi-site network

A few sites

Run several locations from one platform, each with local control and a shared view.

2–10

Sites managed

~100K

Patients / year

Unified platform

Network impact

Real results across a health system

186K+

Staff Hours Saved

112K+

Appointments Recovered (Fewer No-Shows)

70%

Reduction in Check-In Time

$8M+

In Operational Cost Savings

Every point of care

Built for the way healthcare works

From diagnostics to outpatient and public health, TSB helps care teams deliver a warmer, faster experience — every day.

A nurse cares for a patient during a blood draw in a bright clinic — **At the point of care**Labs, imaging & clinics

A friendly nurse helps an older woman use a TSB self check-in kiosk — **Self check-in**Easy for everyone, help a step away

A patient waits near a now-serving display at a hospital reception — **Called on time**Clear, calm communication

Questions, answered

Frequently asked questions

Does TSB work for multi-site hospital networks?

Yes. TSB runs across dozens of sites today and is built for multi-site hospital networks, giving each site local control and leadership a network-wide view.

Which hospital services does it cover?

Outpatient services benefit most — labs, imaging, specialty clinics, pre-op, immunization and community programs.

Does it integrate with hospital systems?

TSB is built to connect with your LIS, EMR and existing systems, and supports HIPAA, PIPEDA and U.S. & Canadian data residency.

What is patient flow in a hospital?

Patient flow in a hospital is how patients move through outpatient services — from booking and arrival to check-in, waiting, being seen and discharge. Smooth flow means shorter waits and fuller use of staff, rooms and equipment. TSB unifies booking, self check-in, queue management and analytics across every site to keep it moving.

Explore the platform

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See TSB across your sites

A 30-minute walkthrough for hospital leaders — with a read on the capacity, wait time and staff hours you could recover.

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Trusted by Leading Health Organizations

and more…