Home/Self Check-In Kiosks
Self check-in

Patient Self Check-In Kiosks for Clinics & Hospitals

Patients check themselves in the moment they arrive — confirming details, verifying eligibility, and joining the live queue in seconds. No line, no clipboard, no bottleneck at the door.

Trusted by care teams across 68+ sites · 739K+ patients served

A patient scans a QR code to check in at a TSB self-service kiosk
Checked in
0 min wait
Now serving
A-107
Patient checking in at a TSB kiosk
How it works

From front door to queue in seconds

The kiosk greets patients on arrival, confirms who they are, and drops them straight into the flow engine — booked or walk-in.

  • Scan & go — patients check in with a QR code from their booking, or tap for walk-in.
  • Instant queue placement — check-in feeds directly into the live queue and now-serving display.
  • Accessible & multilingual flows so everyone can self-serve.
A friendly nurse in teal scrubs helps an older woman use a TSB self check-in kiosk
Accessible by design

Easy for every patient — with help a step away

Large type, simple steps and multiple languages make self check-in work for everyone, including older and less tech-comfortable patients — and a staff member is always right there when someone wants a hand.

  • Large, simple screens anyone can follow — no app required.
  • Multilingual flows so every patient can self-serve with confidence.
  • Staff help one step away for anyone who needs it.
Why teams choose it

A calmer front desk, a faster start

Cut front-desk lines

Remove the arrival bottleneck so staff focus on care, not queues.

Blend walk-ins & booked

One fair queue for everyone, no separate lines or double-booking.

Multilingual & accessible

Every patient can check in with confidence, staff help one tap away.

Privacy-first by design

Built to support HIPAA, PIPEDA and U.S. & Canadian data residency.

Questions, answered

Frequently asked questions

What is a patient self check-in kiosk?
A patient self check-in kiosk is a self-service station where patients confirm their details and check in for their appointment on arrival, without waiting for a front-desk agent. TSB kiosks then place the patient straight into the live queue.
How do self check-in kiosks reduce wait times?
Kiosks remove the single biggest bottleneck at the door — the front-desk line. Patients check in the moment they arrive, staff are freed for the patients who genuinely need help, and everyone flows into one managed queue.
Are TSB kiosks accessible and multilingual?
Yes. The check-in flow is designed to be accessible and available in multiple languages, so every patient can self-serve with confidence.
Can patients check in without an appointment?
Yes. Kiosks handle both booked patients and walk-ins, blending them into one fair queue.
Do kiosks store protected health information?
The flow layer is designed to operate without holding protected health information on the kiosk, and data is encrypted to support HIPAA, PIPEDA and U.S. & Canadian data residency.
How much does a patient self check-in kiosk cost?
Pricing depends on how many kiosks and sites you run and which modules you use — TSB scales from a single kiosk to a full network, so there's no one-size list price. Book a short demo and we'll size a tailored quote to your setting.

See self check-in in your clinic

Book a 30-minute walkthrough and we'll show how kiosks clear your front desk — with numbers from real deployments.

Trusted by Leading Health Organizations
Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…