Medical Scheduling Software for clinics and medical facilities
TSB is medical scheduling software built for the working mechanics of a clinic — appointment types with honest durations, provider and room matching, reminders, recalls and rollout across every location. Outpatient departments, specialty clinics, diagnostic and imaging providers run their booking day on it.
Trusted by care teams across 68+ sites · 739K+ patients served
What medical scheduling software has to get right
Most medical scheduling programs can put a name in a slot. The difference shows in the details a clinic lives with every day: whether the slot length is honest, whether the room is actually free, and whether the patient shows up.
Appointment types with honest durations
A new-patient consult is not a 15-minute follow-up, and a biopsy is not either. TSB models each visit type with its own length, prep and buffer time, so 9:00 bookings stop turning into 9:40 apologies.
Provider and room matching
Every booking checks the clinician, the room and the equipment at once. The dermatoscope, the procedure room and the specialist all have to be free together — the software should be the one holding that in its head, not your scheduler.
Reminders and confirmations
Confirmations at booking, reminders before the visit, one-tap cancel and rebook. The no-show you hear about at 9:05 was decided days earlier; reminders move that decision to where you can still act on it.
Recalls and waitlists
Follow-ups due in six months should not depend on a spreadsheet someone remembers to open. Recalls invite patients back automatically, and the waitlist fills cancellations while the slot is still worth something.
Online medical scheduling patients handle themselves
Choosing medical software for scheduling is mostly choosing who does the work. With electronic medical scheduling software that patients can drive, booking moves out of your phone queue and into the browser — against the same rules your staff would apply.
- Self-scheduling 24/7 from any device, with only the slots that genuinely fit the visit type on offer.
- Intake before arrival so forms and eligibility questions are done at home, not on a clipboard.
- Fewer booking calls — across TSB sites, 186K+ staff hours have moved from phone work back to patients in front of them.
Four scheduling failures every clinic recognizes
Every visit gets the default slot
One 15-minute template for every visit type means procedures overrun, the afternoon slides, and the last patient of the day waits an hour. Honest durations fix the day before it starts.
Booking only happens by phone
Two staff on phones, patients on hold, and everyone who calls after 5pm books nowhere. Demand does not shrink when the line is busy — it just goes unmeasured.
No-shows are discovered at appointment time
Without confirmations and rebooking links, an empty chair is the first signal. By then the slot is unsellable and the provider is idle on capacity you already paid for.
Recalls live in a spreadsheet
Six-month follow-ups and annual screenings slip because recall tracking is manual. Patients who should have come back never do, and nobody sees the gap until audit time.
From one clinic to every location you run
Scheduling software for medical groups has to survive site two, five and twenty. TSB rolls out with central templates and local exceptions, and runs 68+ active sites today — outpatient departments, specialty clinics, labs and imaging on one platform.
- Shared appointment templates so every location books the same visit the same way, with per-site exceptions where practice genuinely differs.
- Per-site resources — each clinic’s own providers, rooms and equipment, without a separate system to run.
- Network-level reporting on utilization, no-shows and demand, comparable across locations for the first time.
Real impact — and real savings
Frequently asked questions
What is medical scheduling software?
Does medical scheduling software include billing?
Can it handle different appointment types, providers and rooms?
How do reminders and recalls reduce no-shows?
Does it work for imaging and diagnostic providers?
Is there a medical scheduling app, or is it web-based?
Keep exploring
See your clinic’s day, scheduled properly
Book a 30-minute walkthrough with your own appointment types and locations — we’ll show how booking, reminders and recalls run on TSB, with results from real clinic deployments.
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