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For diagnostic labs

Lab Scheduling & Check-In built for high volume

Online lab booking, self check-in and one fair queue for blood draws, sample drop-offs and test kits — the platform that has moved millions of lab appointments.

Trusted by care teams across 68+ sites · 739K+ patients served

A phlebotomist performs a blood draw for a patient in a lab
Lab sites
68+
Booked
3.3M+
Blood draw in a lab
Built for labs

Draws, drop-offs and kits — one calm flow

Blend booked draws, walk-ins and sample drop-offs into a single queue, with self check-in clearing the front desk and analytics recovering unused capacity.

  • Online lab booking across every collection site, 24/7.
  • Walk-in + booked in one queue, with self check-in on arrival.
  • Capacity analytics to fill cancellations and cut no-shows.
Proven in labs

The numbers behind calmer collection sites

186K+
Staff Hours Saved
112K+
Appointments Recovered (Fewer No-Shows)
70%
Reduction in Check-In Time
$8M+
In Operational Cost Savings
Questions, answered

Frequently asked questions

Does TSB support online lab appointment booking?
Yes. Patients book lab appointments online across every collection site, 24/7, with your eligibility and capacity rules built in.
Can it handle walk-ins and drop-offs?
Yes. TSB blends booked draws, walk-ins, sample drop-offs and kit pick-ups into one fair queue with self check-in so the front desk stays clear.
Is it built for high-volume outpatient labs?
Yes — TSB has processed millions of appointments across dozens of high-volume lab sites, and scales from a single collection site to an entire network.
Can I book blood tests online?
Yes. With TSB, patients book blood tests and other lab appointments online across every collection site, 24/7 — choosing the nearest available slot instead of calling or walking in.

See TSB for your lab

A 30-minute walkthrough tailored to diagnostics — with a read on the capacity and wait time you could recover.

Trusted by Leading Health Organizations
Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…