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Patient scheduling

Patient Scheduling Software for modern health systems

The scheduling engine behind every booking — appointment-type rules, provider and resource matching, and capacity across every location, paired with patient self-scheduling. So what patients book always fits how your sites really run.

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Trusted by care teams across 68+ sites · 739K+ patients served

The TSB patient scheduling interface showing appointment types and availability
Appointment types
Rules per service
Nearest slot
Across sites
TSB scheduling rules and appointment types
The scheduling engine

Every booking lands correctly, by design

TSB encodes how your sites actually run — so self-scheduled and staff-booked appointments always fit provider, room and prep rules.

  • Appointment types with their own duration, prep and eligibility rules.
  • Provider & resource matching so rooms, equipment and staff line up.
  • Multi-location capacity with find-the-nearest-slot search across sites.
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Why teams choose it

Fuller schedules, fewer gaps, less phone time

Self-scheduling built in

Patients book 24/7 within rules you control — no back-and-forth phone tag.

Reminders cut no-shows

Automated SMS and email reminders keep booked slots booked.

Auto-fill cancellations

Freed slots are offered back automatically so capacity doesn't sit idle.

Syncs with your EHR

Built to connect with your EHR, EMR and LIS so scheduling stays in step.

Operations leader reviewing scheduling across locations on a dashboard
For operations leaders

One scheduling platform across every site

Instead of a patchwork of calendars per clinic, run scheduling for the whole network from one place — with the live view of capacity leaders need to recover time and space.

  • One platform across clinics, labs, imaging and specialty services.
  • Local control, shared view — each site runs its way, leaders see the whole.
  • Capacity analytics to spot and recover the gaps in the day.
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Questions, answered

Frequently asked questions

What is patient scheduling software?
Patient scheduling software is the system that decides how appointments are booked, spaced and filled — appointment types, durations, provider and resource matching, and capacity across locations. TSB combines the scheduling engine with patient self-scheduling, reminders and analytics in one platform.
How is it different from online booking?
Online booking is the patient-facing front end. Patient scheduling software is the engine behind it — the rules for appointment types, provider and room availability, buffers and capacity that make every booking land correctly. TSB provides both.
Does it handle multiple locations and appointment types?
Yes. TSB manages many locations and service lines from one platform, each appointment type carrying its own rules, prep and duration — and patients can find the nearest available slot across sites.
Does it reduce no-shows and fill cancellations?
Yes. Automated reminders drive no-shows down, and cancelled slots are offered back automatically so expensive capacity doesn't sit empty.
Does patient scheduling software integrate with our EHR?
TSB is built to connect with your EHR, EMR and LIS so scheduling stays in sync with the systems your staff already use.
What is the best patient scheduling software for healthcare?
The best patient scheduling software fits how your sites actually run — appointment-type rules, provider and resource matching, multi-location capacity, patient self-scheduling and EHR integration. TSB HealthCare brings these together in one platform, proven across millions of appointments.
Explore the platform

Keep exploring

Online bookingSelf-schedule anywhereAI scheduling assistantBook & support 24/7Queue managementVirtual waiting room

See TSB scheduling on your setup

Book a 30-minute walkthrough and we'll show how rules-based scheduling fills your day across every site — with numbers from real deployments.

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Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…