For government & public sector

Public healthcare access, delivered at scale

Public sector patient access software helps health regions widen access to outpatient care without adding staff. Slot IQ deploys behind existing channels on a footprint of name, contact and appointment slot only, and its privacy and security assessments are already complete at four BC organizations, so new customers reuse them.

TSB Healthcare helps government health agencies and authorities widen citizen access to care: online booking, self check-in, queue management and analytics across every site, with in-region data residency and privacy support built in. Part of Slot IQ, TSB Healthcare’s scheduling and arrival platform.

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Serves 4 BC Health Regions across 70 outpatient sites and has scheduled over 4 million appointments.

Built for the public sector

Equity of access, operational efficiency, and privacy: together

Easier citizen access

24/7 self-scheduling, find-nearest and SMS updates reduce barriers for the whole population.

Do more with public funds

Recover unused capacity and staff hours: millions in operational savings for taxpayers.

Privacy & data residency

PHI-minimal architecture, in-region data residency and FIPPA Privacy Impact Assessment support since 2018.

Region-wide scale

One platform across many outpatient sites, with local control and central oversight.

Any scale

One platform, from a single clinic to a whole province or state

Drag to see the organizational structures TSB Healthcare manages: multi-site networks, hospital systems, health regions, and province-wide programs.

TSB Healthcare platform

Clinic network

Single siteMulti-siteHealth systemHealth regionProvincial / state

Multi-site network

A few outpatient sites

Run several locations from one platform, each with local control and a shared view.

2–10

Outpatient sites managed

~100K

Patients / year

Unified platform

Proven in public health

Real results across health regions

~188K

Staff Hours Saved

7000+

Appointments booked weekly

70%

Reduction in Check-In Time (with kiosks)

$26M+

Modeled Operational Cost Savings

Key facts

How does Slot IQ meet public-sector requirements?

Slot IQ deploys behind existing channels on a footprint of name, contact and appointment slot only.

Fact	Detail	Source
Privacy and security assessments	Vendor sections of Privacy Impact Assessments and Security Threat and Risk Assessments completed at four BC organizations	Slot IQ product brochure, September 2026
Penetration test	Third-party penetration test in 2024	Slot IQ product brochure, September 2026
Procurement	Pilot and procurement pathways designed for public-sector integrity	Slot IQ product brochure, September 2026
Pricing model	Per site or per visit; patients are never charged	Slot IQ product brochure, September 2026

Questions, answered

FAQs

Does TSB work for government health agencies and authorities?

TSB is deployed across public health regions and is built for the scale, access-equity and privacy requirements of government healthcare, with in-region data residency and a record of FIPPA Privacy Impact Assessment support since 2018.

How does it improve access for citizens?

Citizens self-schedule 24/7, find the nearest appointment, check in without a line and get SMS updates: reducing barriers, waits and missed appointments across the population.

Can it handle province-wide or multi-region scale?

TSB has processed millions of appointments across dozens of outpatient sites and scales across regions with local site control and a system-wide view.

Is it compliant with public-sector privacy rules?

TSB is PHI-minimal by design, offers in-region data residency, and has supported FIPPA Privacy Impact Assessment and security review processes at BC health regions since 2018.

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Last updated: October 2, 2026

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