TSB HealthCare
Request a Demo
Home/Solutions/Government & Public Sector
For government & public sector

Public healthcare access, delivered at scale

TSB HealthCare helps government health agencies and authorities widen citizen access to care — online booking, self check-in, queue management and analytics across every site, with in-region data residency and privacy support built in.

Request a Demo

Trusted across 69 BC labs · 3.89M+ visits · 816K+ patient references (as of 10 Sep 2026)

A patient is called by a now-serving display at a public health facility
Data residency
In-region
Access at scale
Millions served
Built for the public sector

Equity of access, operational efficiency, and privacy — together

Easier citizen access

24/7 self-scheduling, find-nearest and SMS updates reduce barriers for the whole population.

Do more with public funds

Recover unused capacity and staff hours — millions in operational savings for taxpayers.

Privacy & data residency

PHI-minimal architecture, in-region data residency and FIPPA Privacy Impact Assessment support since 2018.

Region-wide scale

One platform across many sites, with local control and central oversight.

Any scale

One platform, from a single clinic to a whole province or state

Drag to see the organizational structures TSB HealthCare manages — multi-site networks, hospital systems, regional health authorities, and province- or state-wide programs.

TSB HealthCare platform
Clinic network
Single siteMulti-siteHealth systemHealth authorityProvincial / state
Multi-site network
A few sites
Run several locations from one platform, each with local control and a shared view.
2–10
Sites managed
~100K
Patients / year
1
Unified platform
Proven in public health

Real results across health authorities

186K+
Staff Hours Saved
112K+
Appointments Recovered (Fewer No-Shows)
70%
Reduction in Check-In Time (with kiosks)
$26M+
Modeled Operational Cost Savings
Every point of care

Built for the way healthcare works

From diagnostics to outpatient and public health, TSB helps care teams deliver a warmer, faster experience — every day.

A nurse cares for a patient during a blood draw in a bright clinic
At the point of careLabs, imaging & clinics
A friendly nurse helps an older woman use a TSB self check-in kiosk
Self check-inEasy for everyone, help a step away
A patient waits near a now-serving display at a hospital reception
Called on timeClear, calm communication
Questions, answered

Frequently asked questions

Does TSB work for government health agencies and authorities?
Yes — TSB is deployed across public health authorities and is built for the scale, access-equity and privacy requirements of government healthcare, with in-region data residency and a record of FIPPA Privacy Impact Assessment support since 2018.
How does it improve access for citizens?
Citizens self-schedule 24/7, find the nearest appointment, check in without a line and get SMS updates — reducing barriers, waits and missed appointments across the population.
Can it handle province-wide or multi-region scale?
Yes. TSB has processed millions of appointments across dozens of sites and scales across regions with local site control and a system-wide view.
Is it compliant with public-sector privacy rules?
TSB is PHI-minimal by design, offers in-region data residency, and has supported FIPPA Privacy Impact Assessment and security review processes at BC health authorities since 2018.
Explore the platform

Keep exploring

For public healthMass immunizationPatient access platformWiden access to careFlow analyticsRecover lost capacity

Widen access for the people you serve

See how public health authorities cut wait times and stretch public funds with TSB — book a 30-minute session.

Book a demo Calculate your recovery
Trusted by Leading Health Organizations
Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…