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For government & public sector

Public healthcare access, delivered at scale

TSB HealthCare helps government health agencies and authorities widen citizen access to care — online booking, self check-in, queue management and analytics across every site, with U.S. & Canadian data residency and privacy support built in.

Trusted by care teams across 68+ sites · 739K+ patients served

A patient is called by a now-serving display at a public health facility
Data residency
In-region
Access at scale
Millions served
Built for the public sector

Equity of access, operational efficiency, and privacy — together

Easier citizen access

24/7 self-scheduling, find-nearest and SMS updates reduce barriers for the whole population.

Do more with public funds

Recover unused capacity and staff hours — millions in operational savings for taxpayers.

Privacy & data residency

No-PHI architecture, U.S. & Canadian data residency and HIPAA, FIPPA & PIA support.

Region-wide scale

One platform across many sites, with local control and central oversight.

Any scale

One platform, from a single clinic to a whole province or state

Drag to see the organizational structures TSB HealthCare manages — multi-site networks, hospital systems, regional health authorities, and province- or state-wide programs.

TSB HealthCare platform
Clinic network
Single siteMulti-siteHealth systemHealth authorityProvincial / state
Multi-site network
A few sites
Run several locations from one platform, each with local control and a shared view.
2–10
Sites managed
~100K
Patients / year
1
Unified platform
Proven in public health

Real results across health authorities

186K+
Staff Hours Saved
112K+
Appointments Recovered (Fewer No-Shows)
70%
Reduction in Check-In Time
$8M+
In Operational Cost Savings
Every point of care

Built for the way healthcare works

From diagnostics to outpatient and public health, TSB helps care teams deliver a warmer, faster experience — every day.

A nurse cares for a patient during a blood draw in a bright clinic
At the point of careLabs, imaging & clinics
A friendly nurse helps an older woman use a TSB self check-in kiosk
Self check-inEasy for everyone, help a step away
A patient waits near a now-serving display at a hospital reception
Called on timeClear, calm communication
Questions, answered

Frequently asked questions

Does TSB work for government health agencies and authorities?
Yes — TSB is deployed across public health authorities and is built for the scale, access-equity and privacy requirements of government healthcare, with U.S. & Canadian data residency and HIPAA, FIPPA/PIA support.
How does it improve access for citizens?
Citizens self-schedule 24/7, find the nearest appointment, check in without a line and get SMS updates — reducing barriers, waits and missed appointments across the population.
Can it handle province-wide or multi-region scale?
Yes. TSB has processed millions of appointments across dozens of sites and scales across regions with local site control and a system-wide view.
Is it compliant with public-sector privacy rules?
TSB runs without holding protected health information, supports U.S. & Canadian data residency, and documents HIPAA, FIPPA, PIPEDA and Privacy Impact Assessments.

Widen access for the people you serve

See how public health authorities cut wait times and stretch public funds with TSB — book a 30-minute session.

Trusted by Leading Health Organizations
Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…