Who We Are

Provincial Diagnostics Scheduling Infrastructure Transforming Healthcare Through Innovation

LabOnlineBooking™ (LOB) is British Columbia’s leading digital platform for diagnostics scheduling and patient-flow management.

“ I’ve personally experienced navigating the healthcare system with my family, and I understand the current frustrations and challenges in the healthcare system today. Our goal is simple: help create a healthcare system in BC that benefits us all. “

Young Kim

Founder & CEO

OUR TEAM

Team & Board of Advisors

Young Kim

Chief Executive Officer

John Kang

Chief Technology Officer

Neil Lilley

Chief Commercial Officer

Hans Chang

Chief Operating Officer

Ryan Peterson

Strategy

Yuping Shang

Head of Development

Jaqueline Santos

Art Director

Riley Sun

AI Engineer

Violet Zhang

Senior UX/UI Designer

Our Core Values

Accessible Healthcare for All

Patient-Centric

We measure success by how much easier we make it for people to access care — shorter wait times, simpler booking, and clearer information. Everything we build, every decision we make, serves the patient experience first.

Cost Efficiency

We reduce waste in the healthcare system. When clinics spend less time on admin and scheduling, that translates to lower overhead, shorter patient waits, and more capacity to serve people. We help health authorities do more with existing resources.

Integrity

We earn trust through transparent practices, compliant operations, and honest data. Health authorities can rely on us to deliver what we promise — nothing more, nothing less.

Collaboration

We are partners in solving healthcare challenges, not vendors imposing solutions. We listen, iterate, and build alongside the communities and institutions we serve.

Our Mission & Vision

Using technology to improve accessibility and efficiency in healthcare

LabOnlineBooking was conceived to revolutionize medical appointment scheduling by providing a user-friendly platform that enhances patient experience and operational efficiency. In practice, this means streamlining bookings, optimizing resource use, ensuring simple integration with existing systems, and protecting sensitive data. The result is a secure, cloud-based solution that empowers healthcare administrators with real-time data while remaining easy for patients of all ages to use.

In practical terms, LabOnlineBooking’s mission is often summarized as “using technology to improve accessibility and efficiency in healthcare.

” The platform’s success to date – measured in thousands of hours saved and improved experiences – is a testament to living that mission. LOB remains committed to accessible healthcare for all, with a promise of proven efficiency today, ready for integration.“

The vision for LOB is to support a future where accessing healthcare services is simple, predictable and equitable. This includes streamlining interactions across the care continuum and ensuring that digital tools strengthen human workflows rather than complicate them. As the platform expands into imaging, outpatient clinics, immunization programs and pharmacy services, its focus remains on practical, patient-centered design and collaboration with health-system partners.

Ready to Transform Your Healthcare Facility?

Join the healthcare providers who are already experiencing the benefits of our innovative solutions. Let’s discuss how we can help you improve patient care and operational efficiency.

Find out more on how you can reduce wait times and wasted administrative hours.

We've managed over 3.2 Millions successful bookings.

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