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Online booking

Online Appointment Booking Software, built for health systems

Let patients self-schedule across every location and service — with eligibility, routing and capacity rules built in, so the right patient always lands in the right slot.

Trusted by care teams across 68+ sites · 739K+ patients served

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TSB HealthCare

Book Your Lab Appointment

Downtown Diagnostics · Select a day
MON
12
TUE
13
WED
14
THU
15
FRI
16
Available times
9:00 AM
9:30 AM
10:00 AM
10:30 AM
Online booking on a tablet
Self-scheduling, done right

One system for every location and service

Patients book 24/7 from any device, and the platform keeps every rule you rely on — so self-service never means chaos.

  • Cross-location booking — one system for labs, imaging and clinics.
  • Rules & eligibility built in so patients only book what they qualify for.
  • Auto-fills cancellations to recover slots that used to go empty.
The payoff

Fewer no-shows, fuller schedules

Find the nearest appointment

Patients search every location at once for the soonest available slot near them.

Every appointment type

Labs, imaging, consults and procedures — each with its own rules, prep and duration.

SMS reminders & confirmations

Text confirmations and reminders, with two-way replies to confirm or reschedule.

Auto-fills cancellations

Empty slots are offered to others instantly to recover capacity.

Questions, answered

Frequently asked questions

What is online appointment booking software for healthcare?
It lets patients self-schedule their own appointments online, 24/7, across your locations and services — with your eligibility, routing and capacity rules built in.
Can patients book across multiple locations?
Yes. Patients book across every location and service from one system, and the platform routes them to the right site and slot automatically.
Does it fill cancellations automatically?
Yes. When an appointment is cancelled, the slot is automatically offered to other patients — recovering capacity that used to go empty.
Does it integrate with our LIS or EMR?
TSB is built to connect with your LIS, EMR and existing health systems.

Turn on self-scheduling

See patients book across your locations with your rules intact — book a 30-minute walkthrough.

Trusted by Leading Health Organizations
Vancouver Coastal Health Fraser Health Interior Health Provincial Health Services Authority Providence Health Care and more…