Slot IQ Book: Patient Self-Scheduling and Online Appointment Booking Software, built for health systems
Online appointment booking software lets patients find and book a time at any site from one link, without an account, while the health system sets the capacity rules behind it. Slot IQ Book does this for four BC Health Regions and 70 outpatient sites, and 71% of all bookings in 2025 were made by patients themselves.
Part of Slot IQ, a TSB Healthcare product.
From search to confirmed in minutes
Search every site
One search across every location: earliest available, nearest, or the site that offers the service.
Book in four taps
From a link or QR code on any phone or computer, with no account and no app.
Confirm and remind
Text confirmation, email and SMS reminders, and one-tap cancel or rebook that returns the slot.
One search across every location
Multi-site online scheduling with one search across every location: earliest available, nearest, or the site that offers the service.
- Capacity rules per site and hour: plus requisition upload, group and family bookings and rebooking links.
- No account, no app: patients book from a link or a QR code on any phone or computer, in four taps.
- Reminders that return slots: email and SMS reminders, confirmation by text, and one-tap cancel or rebook.
Fewer no-shows, fuller schedules
Find the nearest appointment
Patients search every location at once for the soonest available slot near them.
Every appointment type
Labs, imaging, consults and procedures: each with its own rules, prep and duration.
SMS reminders & confirmations
Text confirmations and reminders, with two-way replies to confirm or reschedule.
Auto-fills cancellations
Empty slots are offered to others instantly to recover capacity.
Patients choose to book themselves
Share of bookings patients make themselves
Source: Lab Online Booking platform reporting; 2025 data through late November. *Partial year.
What does Slot IQ Book do?
Slot IQ Book is multi-site online scheduling: patients search every location at once and book in four taps, without an account.
| Fact | Detail | Source |
|---|---|---|
| One search | Earliest available, nearest, or the site that offers the service, across every location | Slot IQ product brochure, September 2026 |
| Effort for the patient | Four taps, no account, no app; works from a link or QR code on any phone or computer | Slot IQ product brochure, September 2026 |
| Share of bookings made by patients | 71% of all bookings in 2025, up from 63% in 2021; 99% at the best-performing provider | Lab Online Booking platform reporting (2025 data through late November) |
| Bookings made online by patients | 2.26 million, 2020 to 2025 | Lab Online Booking platform reporting (data through November 2025) |
| Reminders | Email and SMS, with confirmation by text and one-tap cancel or rebook | Slot IQ product brochure, September 2026 |
FAQs
What is online appointment booking software for healthcare?
Can patients book across multiple locations?
Does it fill cancellations automatically?
Does it connect with our LIS or EMR?
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Last updated: October 2, 2026
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