HARDWARE
Deploy self-service patient check-in kiosks that integrate with your EHR. Reduce wait times and front-desk workload across your facilities today.
Cut front-desk calls by 50%
Cut administrative overhead by 35%
A modern healthcare check-in kiosk powered by patient self-service check-in eliminates front-desk congestion by allowing patients to independently register, verify information, and confirm appointments upon arrival. This automation reduces administrative workload and removes long queues, helping healthcare providers reduce wait times while improving overall patient throughput. By streamlining repetitive intake tasks and minimizing manual data entry, clinics can reallocate staff to higher-value patient interactions and deliver a faster, more efficient care experience.
Hardware
The Future of Diagnostics Intake LOB integrates with a modern patient-facing kiosk to deliver:
LOB is evolving into a full patient-flow ecosystem for Canada
Both products work together to create a complete patient management ecosystem
01
Books Online
Patient books ahead and checks in at kiosk
02
Walk-Ins
Patient registers at kiosk and joins queue instantly
03
Unified Queue
Booked + walk-in patients managed in one dashboard
04
Complete Data Picture
Health orgs see true demand in real time
SMART DISPLAY & QUEUE SYSTEMS
Real-time digital displays show patients their queue status, estimated wait times, and call-forward notifications. These screens integrate directly with the LOB platform to provide:
Advanced analytics dashboards provide staff with comprehensive visibility into patient flow patterns, capacity utilization, and operational efficiency metrics.
Yes. The TSB Healthcare Canadian healthcare check‑in kiosk complies with HIPAA, PIPEDA (Personal Information Protection and Electronic Documents Act), and provincial privacy requirements such as PHIPA in Ontario. All patient data captured during patient self‑service check‑in is encrypted in transit and at rest, ensuring secure digital storage and transmission. This compliance helps reduce risk for clinics and community health centres while improving patient trust and privacy protection throughout the check‑in process.
Absolutely. The kiosk supports seamless integration with major Canadian EHR/EMR platforms, including provincial clinical information systems and practice management software. Patient demographics, appointment details, and arrival statuses automatically sync in real time, eliminating manual data entry and reducing administrative errors by up to 90%. Real‑time integration helps staff manage schedules more efficiently and supports data continuity across systems in Canadian healthcare settings.
Deployment is fast and tailored to each facility’s needs. For most Canadian clinics, a healthcare check‑in kiosk can be fully installed, configured, and integrated with existing systems within 5–10 business days. This includes hardware setup, network configuration, EHR/EMR connection, and staff training. Clinics see an average 40–55% reduction in check‑in time within the first month of deployment, helping to reduce wait times and improve patient throughput with minimal disruption to daily operations.
Yes. The kiosk is engineered to support both pre‑booked visits and walk‑in registrations at family doctors’ offices, community health centres, urgent care clinics, and specialty practices across Canada. Patients can confirm appointments, update insurance and personal information, complete intake forms, and electronically sign consent—all in under 90–120 seconds on average. This results in clinics experiencing up to 30–45% fewer front‑desk bottlenecks and enhanced patient satisfaction.
Yes. TSB Healthcare kiosks are designed to meet Canadian accessibility standards (aligned with provincial AODA or equivalent), featuring adjustable touchscreen heights, high‑contrast UI options, multilingual support (e.g., English and French), and QR/NFC scanning. The interface ensures that all patients, including those with mobility or vision challenges, can complete patient self‑service check‑in independently. Clinics adopting this approach commonly report 25–35% improvement in patient flow efficiency while delivering a more inclusive experience.
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See how TSB Healthcare’s self-service check-in kiosk streamlines front desks, optimizes multi-site lab scheduling, and boosts patient flow in Canadian clinics.
