PRODUCT
A patient-facing and operations-facing access layer for outpatient workflows, starting with diagnostics scheduling.
This removes 60–70% of registration workload and gives clinics a live operational picture.
Comprehensive administrative control centre with live patient flow system and performance metrics:
Advanced analytics that help optimize resource allocation and improve operational efficiency across all sites.
INTEGRATION & API
Enterprise-grade integration infrastructure that connects seamlessly with existing healthcare systems and health authority platforms.
Seamless integration with major Electronic Medical Record systems used across BC healthcare facilities.
Full support for modern healthcare interoperability standards including HL7 and FHIR protocols.
Direct connectivity with BC provincial health authorities and regional health information systems.
Bank-level encryption and secure APIs ensure patient data remains protected during all transfers.
Customizable branding and UI configurations to match your organization's identity and requirements.
Instantaneous data synchronization across all connected systems with guaranteed consistency.
Unified Workflow & Real-Time Updates
The TSB Healthcare self-service kiosk seamlessly handles both walk-in patients and scheduled appointments, reducing front-desk congestion and cutting check-in times by up to 70%. Patients are routed to the correct queue automatically, staff are notified in real time, and arrival flow is smoother, improving throughput across clinics, labs, and mobile sites.
Once integrated, LOB becomes a central coordinating tool. Lab managers can see real-time appointment availability across multiple sites , enabling them to direct patients to less busy locations if needed. Staff dashboards receive live updates when a patient checks in via kiosk or when someone cancels online, etc., ensuring everyone has the latest information on the day’s schedule.
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See how TSB Healthcare’s self-service check-in kiosk streamlines front desks, optimizes multi-site lab scheduling, and boosts patient flow in Canadian clinics.