Diagnostic Scheduling
Seamless outpatient scheduling software for labs, imaging, and specialty diagnostics
Outpatient wait time issues are an infrastructure failure, not a capacity problem. In fact, our platform addresses five root causes to eliminate scheduling bottlenecks across your facility. Our platform addresses the five root causes:
Using reminders and predictive analytics;
Offering self-service online scheduling;
Integrating EHRs with patient-facing tools to streamline care;
Unifying all scheduling channels;
Providing live dashboards;
Centralizing scheduling and flow visibility across all locations.
Efficient lab scheduling ensures patients are booked accurately and labs operate at full capacity. As a result, TSB Healthcare's kiosk and scheduling platform allows patients to check in independently. Furthermore, staff can view real-time appointment availability across multiple sites, reducing wait times and improving throughput.
Streamline imaging scheduling for radiology and diagnostic centers with automated booking and self-service check-ins. Patients can confirm or update appointments via the kiosk. In addition, staff dashboards track arrivals in real time, helping reduce bottlenecks and maximize imaging resource utilization.
Manage specialty diagnostic scheduling for cardiology, endoscopy, and other clinics with a system that integrates with existing EHR/EMRs. Moreover, the kiosk handles both walk-ins and pre-booked appointments, improving patient flow and minimizing front-desk workload. Therefore, accurate and timely data capture is ensured for all specialized diagnostics.
Effortlessly manage referral-based appointments and pre-operative bookings with TSB Healthcare. Our system automatically matches referrals to available slots and updates staff in real time. Consequently, pre-op workflows are streamlined, helping clinics reduce wait times, minimize errors, and improve patient flow.
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Diagnostic scheduling software manages the end-to-end booking of diagnostic appointments — including lab tests, imaging, and pathology — with capacity rules, referral workflow management, real-time availability, and walk-in blending integrated with existing EHR and LIS systems.
Automated SMS and email reminders, real-time cancellation recovery, and waitlist management reduce no-show rates by 30–40%. When a slot opens, the system immediately offers it to the next eligible patient.
Yes. The platform supports walk-in and appointment blending with configurable capacity rules, so both patient types are managed in a single real-time queue without manual coordination by staff.
Yes. TSB Healthcare connects to Epic and Cerner via FHIR R4 API for real-time bi-directional appointment sync. Bookings appear immediately in the EHR or LIS without manual entry.
Yes. For US deployments the platform meets HIPAA requirements including BAA support. For Canadian deployments it meets PHIPA and PIPEDA requirements. SOC 2 Type II certified.
Contact us
Find out how TSB Healthcare’s diagnostic scheduling software streamlines front desks and optimizes multi-site lab scheduling. In addition, it boosts patient flow across Canadian clinics. Book a demo today.
