Diagnostic Scheduling
Seamless outpatient scheduling software for labs, imaging, and specialty diagnostics
60–70% imaging utilization.
Phone-based capacity.
No-show rates 20–30%.
Outpatient wait time issues are an infrastructure failure, not a capacity problem. Our platform addresses the five root causes: Siloed Booking Systems—unifying all scheduling channels; No Real-Time Capacity Visibility—providing live dashboards; No-Show Waste at Scale—using reminders and predictive analytics; Phone-Based Booking Dependency—offering self-service online scheduling; and The EHR-Patient Gap—integrating EHRs with patient-facing tools to streamline care.
Efficient lab scheduling ensures patients are booked accurately and labs operate at full capacity. TSB Healthcare’s kiosk and scheduling platform allow patients to check in independently, while staff can view real-time appointment availability across multiple sites, reducing wait times and improving throughput for Canadian clinics and laboratories.
Streamline imaging scheduling for radiology and diagnostic centers with automated booking and self-service check-ins. Patients can confirm or update appointments via the kiosk, while staff dashboards track arrivals in real time, helping reduce bottlenecks and maximize imaging resource utilization.
Manage specialty diagnostic scheduling for cardiology, endoscopy, and other clinics with a system that integrates with existing EHR/EMRs. The kiosk handles both walk-ins and pre-booked appointments, improving patient flow, minimizing front-desk workload, and ensuring accurate, timely data capture for specialized diagnostics.
Effortlessly manage referral-based appointments and pre-operative bookings with TSB Healthcare. Our system automatically matches referrals to available slots, updates staff in real time, and streamlines pre-op workflows, helping clinics reduce wait times, minimize errors, and improve patient flow.
Diagnostic scheduling software manages the end-to-end booking of diagnostic appointments — including lab tests, imaging, and pathology — with capacity rules, referral workflow management, real-time availability, and walk-in blending integrated with existing EHR and LIS systems.
Automated SMS and email reminders, real-time cancellation recovery, and waitlist management reduce no-show rates by 30–40%. When a slot opens, the system immediately offers it to the next eligible patient.
Yes. The platform supports walk-in and appointment blending with configurable capacity rules, so both patient types are managed in a single real-time queue without manual coordination by staff.
Yes. TSB Healthcare connects to Epic and Cerner via FHIR R4 API for real-time bi-directional appointment sync. Bookings appear immediately in the EHR or LIS without manual entry.
Yes. For US deployments the platform meets HIPAA requirements including BAA support. For Canadian deployments it meets PHIPA and PIPEDA requirements. SOC 2 Type II certified.
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See how TSB Healthcare’s self-service check-in kiosk streamlines front desks, optimizes multi-site lab scheduling, and boosts patient flow in Canadian clinics.
